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6,259 jobs – Complaints

Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
  • Handles non-complex complaints under FOI and PDP Acts
  • Operates under direction of Manager, limited independent judgment
  • Australian citizenship required, security clearance mandatory
Early applicant
Posted 2h ago
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
  • Supports processing and resolution of non-complex complaints under FOI Act
  • Operates under direction of Manager of Complaints function or Senior Officers
  • Requires Australian citizenship and security clearance eligibility
Early applicant
Posted 2h ago
Avant by Doctors for Doctors
Full time
  • Manage major, complex complaints from investigation to resolution
  • Experience in private health insurance or regulated environment required
  • Strong investigation and conflict-resolution skills with tertiary qualification
Posted 22h ago
Talent Corp
Contract
Hybrid
  • Manages aviation complaints and enquiries, technical information interpretation
  • Aviation, service, technical skills
  • Handles sensitive conversations, manages priorities, stakeholder engagement
Posted 2d ago
Hays Recruitment
$102,792 - $102,792 a year
Full time
Hybrid
  • Respond to customer complaints and enquiries professionally and empathetically
  • Investigate concerns relating to aircraft noise and aviation operations
  • Expertise in calming tough client disputes
Posted 1d ago
HR Partners
$40 - $40 an hour
Permanent
Hybrid
  • Resolves financial service complaints without litigation
  • 2+ years complaint resolution in finance
  • Focuses on negotiation, conciliation, and drafting clear dispute determinations
Posted 4d ago
Full time
  • The Customer Resolution Specialist is responsible for helping the Client Servicing teams to continuously improve the quality of our...
Posted 1d ago
Alinta Energy
3.7
Full time
Hybrid
  • Manage complex regulatory complaints and information requests end-to-end
  • Investigate issues, identify compliance risks, and prepare formal responses
  • Experience in Australian energy market and regulatory frameworks required
Posted 3d ago
Office of the Victorian Information Commissioner
Full time
  • Leads team handling FOI and privacy complaints under statutory acts
  • Requires Australian citizenship and security clearance eligibility
  • Accountable for quality, consistency, and timeliness of complaints output
Posted 1d ago
Australian Financial Complaints Authority
4.3
Full time
Hybrid
  • Resolve scam disputes via negotiation
  • Investigative, multi-party complaint analysis needed
  • Empathy, detail, case systems proficiency
Posted 10h ago
Office of the Victorian Information Commissioner
$116,413 - $140,849 a year
Full time
  • Leads FOI and Privacy complaints under the FOI and PDP Acts
  • Strategic leadership for OVIC's Complaints function, Australian citizen required
  • Supervises officers, escalates breaches
Posted 3d ago
Sure Insurance
5.0
Full time
Remote
Hybrid
  • Handle complaints for Castle policy customers, ensuring fair resolution
  • Experience in claims service and regulatory compliance required
  • Strong communication and stakeholder management skills essential
Posted 2d ago
Full time
Hybrid
  • Expert in complaint management with 5+ years in financial services.
  • Leads, coaches and develops teams for consistent, high-quality outcomes.
  • Analyzes complaint trends to identify and implement improvement opportunities.
Posted 4d ago
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