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407 jobs – Ombudsman
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
- Handles non-complex complaints under FOI and PDP Acts
- Operates under direction of Manager, limited independent judgment
- Australian citizenship required, security clearance mandatory
Early applicant
Posted 2h ago
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
- Supports processing and resolution of non-complex complaints under FOI Act
- Operates under direction of Manager of Complaints function or Senior Officers
- Requires Australian citizenship and security clearance eligibility
Early applicant
Posted 2h ago
Australian Financial Complaints Authority
Full time
Hybrid
- Lead team resolving complex scam complaints, fostering consumer protection.
- Dispute, coaching, trauma-informed skills needed
- Hybrid role with flexible arrangements, focus on fair and efficient resolution.
Posted 10h ago
Alinta Energy
Full time
Hybrid
- Manage complex regulatory complaints and information requests end to end
- Strong energy-industry experience and knowledge of Australian energy regulations
- Stakeholder management via communication, conflict
Posted 3d ago
Origin Energy
Full time
- Resolve complex telco complaints with TIO liaison experience
- Melbourne-based role with flexible Mon-Sat shifts
- Requires background in escalated customer care and empathy
Posted 10d ago
Energy & Water Ombudsman NSW
Contract
Hybrid
- High-volume dispute resolution experience, case management system proficiency
- Strong communication, negotiation, and customer service skills required
- Flexible hybrid work, professional development, and employee wellbeing program
Posted 4d ago
Australian Financial Complaints Authority
Full time
Hybrid
- Resolve scam disputes via negotiation
- Investigative, multi-party complaint analysis needed
- Empathy, detail, case systems proficiency
Posted 10h ago
Australian Financial Complaints Authority
Full time
Hybrid
- Resolve complex scam complaints with five years dispute resolution experience.
- Mentor peers, safeguard data, use deep insights.
- Apply trauma-informed communication for consumer support and negotiation.
Posted 9h ago
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