How to get a job at a hotel
With the Australian hotel industry growing, now is a perfect time for newcomers to find a job. We’re here to navigate you through the basics of securing a job at a hotel and spotlight the growing opportunities for job seekers. This guide also explains how hotels operate, focusing on what you need to know about different departments.
Departments of a hotel
A hotel is comprised of many different departments, all dedicated to providing excellent services to their guests. Different hotels may have more or less departments depending on their size and their purpose e.g. a popular wedding venue hotel will have a larger events team whereas a popular hotel for business workers will have a bigger emphasis on meeting rooms and efficient service.
Hotels are structured around key departments:
- Front Office: Handles guest check-ins and check-outs, customer service.
- Housekeeping: Keeps rooms and public areas clean.
- Food and Beverage: Manages dining, bar and kitchen areas.
- Events: Organises conferences and events.
- Maintenance: Ensures everything in the hotel runs smoothly and carries out any repairs.
The hotel industry in Australia
The Australian hotel industry is thriving which has led to a growth of positions available, making it a great time for job-seekers to look for hotel jobs! Success in this sector requires adaptability, a proactive attitude, and the ability to work with people from varied backgrounds.
Entry-level jobs you can get at hotels
- Front Office Assistant: You're the face of the hotel, the first smile guests see, and their go-to for anything they need.
- Housekeeping Attendant: Behind every sparkling clean room is a dedicated attendant ensuring every nook and cranny is spotless for guests to enjoy.
- Food Server: The waiters that bring the gastronomic experiences to life, one plate and one smile at a time.
- Bartender: You man the bar and serve guests an array of alcoholic drinks whilst delivering friendly service. In Australia, you must be over 18 years of age to serve alcohol.
- Kitchen Helper: Assisting in creating culinary masterpieces.
- Event Setup Crew: Helping build and set up events for hotel events.
- Maintenance Technician Assistant: Keeping the hotel in working order and carrying out any repairs necessary.
- Bellhop: Greet guests when they enter and leave the hotel and assist with carrying luggage.
Hotels in Australia that have entry-level jobs
Australia's hotel scene is bustling, offering a wide range of entry-level positions for those eager to step into the hospitality industry. Here's a look at some of the most popular hotels and the roles they commonly recruit for:
Hilton Australia
Hilton Australia is part of the global Hilton chain, known for its luxury and full-service offerings. They provide a wide range of services, from comfortable accommodations to high-end dining experiences, catering to both business and leisure travellers.
Find Hilton Australia jobs on Jora:
Marriott International
Marriott International is renowned for its diverse portfolio of hotels, from luxury to budget-friendly, offering extensive services for a broad audience, including business conferences and leisure stays.
Find Marriott International jobs on Jora:
Accor Hotels
Accor Hotels encompasses a range of hotel brands across the luxury to economy spectrum in Australia, known for their unique hospitality styles and commitment to guest satisfaction.
Find Accor Hotels jobs on Jora:
InterContinental Hotels Group (IHG)
IHG operates various hotel brands in Australia, focusing on providing premium services and accommodations with an emphasis on international standards of luxury and comfort.
Find InterContinental Hotels Group jobs on Jora:
Hyatt Australia
Hyatt Australia is part of the global Hyatt chain, offering luxurious accommodations and services. They are known for their sophisticated environments and personalised guest experiences.
How to get a job at Australian hotels
Start your job search with Jora, set up alerts, tailor your search, and let the opportunities roll in. Remember, persistence is key. Tailor your resume for your desired job, highlighting any customer service experience, and don't forget to showcase your personality.
You could also take a look at the careers pages of your desired hotels to stay up to date on when they are hiring.
Growth and advancement in the hotel industry
If you are looking for growth within a job, entering the hotel industry at entry level is just the beginning, here is an outline of entry-level roles and how to can ascend to higher positions:
Hotels often offer training programs designed to polish your skills and elevate your career, making the pathway from starting positions to higher roles not just plausible but encouraged. If you are considering this progression, speak up in the interview, hiring managers will value your dedication to the hotel industry and may also help you gain the skills within your role to fast-track you to success!
Start delivering that excellent service!
Entering the hotel industry can be your pathway to a promising career path. The current boom in the Australian hospitality scene opens up various entry-level positions, offering a great foundation for ambitious job-seekers. Hotels are keen on developing talent and providing training programs that pave the way from entry-level roles to top management positions. Hotels are not just a job opportunity but a chance to embark on a rewarding journey in an industry that values perseverance and growth.
Are you looking to start your journey into the world of hotels? Take a look at Hotel Jobs on Jora.
Jora is a job aggregator that scours the internet showing you all available job opportunities so you can be sure you have seen every opportunity.