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100 jobs – Health Care Complaints Commission Office Of The in Melbourne VIC

Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
  • Supports processing and resolution of non-complex complaints under FOI Act
  • Operates under direction of Manager of Complaints function or Senior Officers
  • Requires Australian citizenship and security clearance eligibility
Early applicant
Posted 2h ago
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
  • Handles non-complex complaints under FOI and PDP Acts
  • Operates under direction of Manager, limited independent judgment
  • Australian citizenship required, security clearance mandatory
Early applicant
Posted 2h ago
Australian Financial Complaints Authority
4.3
Full time
Hybrid
  • Analyze complaints, identify issues, request documentation for resolution.
  • Analytical, communication, financial expertise needed.
  • Mentor staff, improve, work alone, team.
Posted 9d ago
HR Partners
$40 - $40 an hour
Permanent
Hybrid
  • Resolves financial service complaints without litigation
  • 2+ years complaint resolution in finance
  • Focuses on negotiation, conciliation, and drafting clear dispute determinations
Posted 4d ago
Australian Financial Complaints Authority
4.3
Full time
Hybrid
  • Lead team for assessing and directing scam complaints.
  • Experience in complaints, dispute resolution, and team leadership required.
  • Hybrid role with three days per week in the office.
Posted 10h ago
HR Partners
$40 - $40 an hour
Permanent
Hybrid
  • Handle complex insurance complaints and disputes end-to-end
  • Apply general insurance legislation and internal resolution guidelines
  • Experience in insurance complaint handling and claims assessment required
Posted 28d ago
Office of the Victorian Information Commissioner
Full time
  • Leads team handling FOI and privacy complaints under statutory acts
  • Requires Australian citizenship and security clearance eligibility
  • Accountable for quality, consistency, and timeliness of complaints output
Posted 1d ago
Australian Financial Complaints Authority
4.3
Full time
Hybrid
  • First assessment of scam complaints, identifying regulated entities and urgency
  • Handle distressed calls with empathy
  • Triage complaints, identify systemic issues, and ensure proper escalation
Posted 10h ago
Department Of Justice
$100,894 - $114,476 a year
Full time
  • Assist victims of crime with concerns and provide support
  • Handle complaints, support investigations, and maintain accurate records
  • Experience in service, complaints handling, and case management systems
Posted 11d ago
Australian Financial Complaints Authority
4.3
Full time
Hybrid
  • Make fair decisions on general insurance complaints
  • Contribute to AFCA's thought leadership and policy development
  • Senior legal professional with strong insurance sector background
Posted 23d ago
Office of the Victorian Information Commissioner
$116,413 - $140,849 a year
Full time
  • Leads FOI and Privacy complaints under the FOI and PDP Acts
  • Strategic leadership for OVIC's Complaints function, Australian citizen required
  • Supervises officers, escalates breaches
Posted 3d ago
Victorian Legal Services Board and Commissioner
$91,971 - $98,955 a year
Part time
Hybrid
  • Dispute or complaints management experience required
  • Understanding of legal practice and regulation in Victoria
  • High computer literacy and tertiary qualification in law preferred
Early applicant
Posted 2h ago
Australian Financial Complaints Authority
4.3
Full time
Hybrid
  • Resolve complex scam complaints with five years dispute resolution experience.
  • Mentor peers, safeguard data, use deep insights.
  • Apply trauma-informed communication for consumer support and negotiation.
Posted 9h ago
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