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100 jobs – Health Care Complaints Commission in Melbourne VIC
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
- Supports processing and resolution of non-complex complaints under FOI Act
- Operates under direction of Manager of Complaints function or Senior Officers
- Requires Australian citizenship and security clearance eligibility
Early applicant
Posted 2h ago
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
- Handles non-complex complaints under FOI and PDP Acts
- Operates under direction of Manager, limited independent judgment
- Australian citizenship required, security clearance mandatory
Early applicant
Posted 2h ago
New to you
Rules OfficerRules Officer
Australian Financial Complaints Authority
Full time
Hybrid
- Analyze complaints, identify issues, request documentation for resolution.
- Analytical, communication, financial expertise needed.
- Mentor staff, improve, work alone, team.
Posted 9d ago
Australian Financial Complaints Authority
Full time
Hybrid
- Lead team for assessing and directing scam complaints.
- Experience in complaints, dispute resolution, and team leadership required.
- Hybrid role with three days per week in the office.
Posted 10h ago
Australian Financial Complaints Authority
Full time
Hybrid
- First assessment of scam complaints, identifying regulated entities and urgency
- Handle distressed calls with empathy
- Triage complaints, identify systemic issues, and ensure proper escalation
Posted 10h ago
The Warranty Group
Full time
Hybrid
- Leads complex disputes and final IDR decision-making authority.
- Ensures compliance with RG 271, AFCA guidelines, and internal policies.
- Proven leadership and people management skills required.
Posted 9d ago
Randstad
$40 - $40 an hour
Full time
- An opportunity has opened for an objective, analytical Complaints Investigation Specialist to join a growing team within financial...
Posted 4d ago
New to you
Ombudsman, InsuranceOmbudsman, Insurance
Australian Financial Complaints Authority
Full time
Hybrid
- Make fair decisions on general insurance complaints
- Contribute to AFCA's thought leadership and policy development
- Senior legal professional with strong insurance sector background
Posted 23d ago
Australian Financial Complaints Authority
Full time
Hybrid
- Resolve scam disputes via negotiation
- Investigative, multi-party complaint analysis needed
- Empathy, detail, case systems proficiency
Posted 9h ago
Randstad
$38 - $40 an hour
Full time
Hybrid
- Review, investigate, and resolve complex insurance disputes
- Handle personal, commercial, and specialty insurance dispute cases
- Apply insurance legislation, codes of practice, and internal guidelines
Posted 28d ago
MUFG Pension & Market Services
Permanent
Hybrid
- Resolve customer complaints promptly and provide high-quality responses
- Identify trends, report on opportunities for improvement, and escalate risks
- Complaints and Superannuation experience; strong communication skills needed.
Posted 11d ago
Uniting AgeWell
Full time
- Manage feedback, complaints, and customer experience initiatives in aged care
- Lead teams to boost customer satisfaction
- Analyze data to drive continuous improvement and enhance customer outcomes
Posted 8d ago
Don't miss out!
We will notify you when new Health Care Complaints Commission jobs in Melbourne VIC are posted.
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