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100 jobs – Senior Complaints Officer in Queensland
Queensland Ambulance Service
$141,474 - $151,659 a year
Full time
- Leads management and assessment of compliments, complaints, and feedback
- Provides specialist advice and training on best practice complaints management
- Builds and maintains relationships with clients and stakeholders
Posted 8d ago
P&C Partners Pty Ltd
$160,000 - $170,000 a year
Full time
- Manage complex and escalated customer complaints nationally
- Develop and execute effective complaint resolution strategies and initiatives
- Collaborate with internal departments, report to COO, ensure compliance
Posted 18d ago
New to you
Complaint LeadComplaint Lead
EDA Group
Full time
Hybrid
- Expert in complaint management with 5+ years in financial services.
- Leads, coaches and develops teams for consistent, high-quality outcomes.
- Analyzes complaint trends to identify and implement improvement opportunities.
Posted 4d ago
Office of the Health Ombudsman QLD
$110,276 - $119,820 a year
Full time
- Manage referrals between Health Ombudsman and external entities
- Prepare recommendations on further actions based on gathered materials
- Coordinate with internal and external stakeholders for seamless service delivery
Posted 8d ago
Queensland Government
$109,705 - $119,019 a year
Full time
- Assess applications for dispute resolution in bodies corporate
- Work autonomously and collaboratively within a dynamic team
- Maintain dialogue with all parties for dispute resolution progression
Posted 8d ago
Public Sector People
$87 - $87 an hour
Contract
Hybrid
- Lead specialist team in assessing high-risk complaints
- Provide expert advice on immediate regulatory action decisions
- Regulatory, investigations, legal, compliance experience needed
Posted 11d ago
New to you
Manager IntegrityManager Integrity
Department of Treasury QLD
$154,787 - $163,553 a year
Full time
- Conduct complex integrity investigations and compliance reviews
- Advise senior executives on integrity policy and practices
- Collaborate with stakeholders to uphold government integrity standards
Posted 2d ago
Regis
Full time
Hybrid
- Lead complaint investigations and regulatory responses in aged care
- Utilize clinical expertise to improve resident and family experience
- Coordinate complex consumer feedback and guide evidence gathering
Posted 27d ago
New to you
Complaints OfficerComplaints Officer
Sure Insurance
Full time
Remote
Hybrid
- Handle complaints for Castle policy customers, ensuring fair resolution
- Experience in claims service and regulatory compliance required
- Strong communication and stakeholder management skills essential
Posted 2d ago
McArthur
Permanent
- Senior governance, compliance, risk management expert
- Providing advice on legislative compliance and integrity in local government
- Preferred: tertiary, local government experience
Early applicant
Posted 42m ago
Public Trust Office QLD
$139,941 - $149,933 a year
Full time
- Develop statewide CPM function, processes, governance, and reporting.
- Analyze data to identify customer needs, trends, and systemic issues.
- Provide insights and recommendations to senior leaders for service improvements.
Early applicant
Posted 5h ago
New to you
A06 RTI officerA06 RTI officer
Public Sector People
$79 - $84 an hour
Casual/Temporary
Hybrid
- Manages RTI, privacy, and information governance applications and compliance
- Handles complex information requests, privacy complaints, and statutory releases
- Develops policies and reports, engages with internal and external stakeholders
Posted 2d ago
Don't miss out!
We will notify you when new Senior Complaints Officer jobs in Queensland are posted.
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