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100 jobs – Senior Complaints Officer in Brisbane QLD

Queensland Ambulance Service
2.7
$141,474 - $151,659 a year
Full time
  • Leads management and assessment of compliments, complaints, and feedback
  • Provides specialist advice and training on best practice complaints management
  • Builds and maintains relationships with clients and stakeholders
Posted 8d ago
Office of the Health Ombudsman QLD
2.7
$110,276 - $119,820 a year
Full time
  • Manage referrals between Health Ombudsman and external entities
  • Prepare recommendations on further actions based on gathered materials
  • Coordinate with internal and external stakeholders for seamless service delivery
Posted 8d ago
P&C Partners Pty Ltd
$160,000 - $170,000 a year
Full time
  • Manage complex and escalated customer complaints nationally
  • Develop and execute effective complaint resolution strategies and initiatives
  • Collaborate with internal departments, report to COO, ensure compliance
Posted 18d ago
Queensland Government
3.6
$109,705 - $119,019 a year
Full time
  • Assess applications for dispute resolution in bodies corporate
  • Work autonomously and collaboratively within a dynamic team
  • Maintain dialogue with all parties for dispute resolution progression
Posted 8d ago
Public Sector People
$87 - $87 an hour
Contract
Hybrid
  • Lead specialist team in assessing high-risk complaints
  • Provide expert advice on immediate regulatory action decisions
  • Regulatory, investigations, legal, compliance experience needed
Posted 11d ago
Department of Treasury QLD
1.5
$154,787 - $163,553 a year
Full time
  • Conduct complex integrity investigations and compliance reviews
  • Advise senior executives on integrity policy and practices
  • Collaborate with stakeholders to uphold government integrity standards
Posted 2d ago
Public Sector People
$79 - $79 an hour
Contract
Hybrid
  • Manage RTI, privacy, and information release applications, ensuring compliance
  • Handle complex information requests, privacy complaints, and statutory matters
  • Develop policies and build relationships with internal and external stakeholders
Posted 2d ago
Queensland Treasury
$154,787 - $163,553 a year
Full time
  • Conduct complex integrity risk investigations and develop mitigation strategies
  • Requires extensive experience in corporate governance and integrity frameworks
  • Offers opportunities for professional growth and development within QRO
Posted 2d ago
SilverChef
3.7
Full time
  • We're looking for an experienced and commercially focused Senior Collections Officer to join our Credit Risk & Recovery Operations team....
Posted 1d ago
Osborne and Richardson
Contract
  • Conduct dog inspections and investigate local law offenses
  • Experience in state and local law enforcement required
  • Prepare technical reports and briefs for enforcement actions
Early applicant
Posted 2h ago
MTYU - Stones Corner
Contract
  • Develop and implement performance frameworks for consistent customer outcomes
  • Manage team in complaints, quality assurance, remediation
  • Collaborate with Risk and business leaders to drive continuous improvement
Posted 2mo ago
Office of the Public Guardian
$125,489 - $134,020 a year
Full time
  • Investigate abuse, neglect, and decision-making arrangements
  • Provide advice and recommendations to stakeholders and decision-makers
  • Maintain positive relationships, coach team members, and drive improvements
Posted 10d ago
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