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100 jobs – Senior Complaints Officer in South Australia

Energy and Water Ombudsman (SA) Limited
$110,000 - $120,000 a year
Full time
Hybrid
  • Specialist role coordinating systemic issues, complaint analysis and resolution
  • Required: dispute, regulation, utilities, finance expertise
  • Strong analytical, communication and relationship management skills essential
Posted 7d ago
Council Jobs
  • Investigate compliance complaints and enforce local regulations
  • Requires Certificate IV in Regulatory Services or relevant experience
  • Excellent communication and conflict resolution skills needed
Posted 4d ago
SA Health - SA Health (Central Office)
$85,790 - $95,413 a year
Contract
  • Coordinate complaint assessment and resolution functions
  • Provide expert advice and assistance on complex complaints
  • Conduct informal mediation and negotiation with all parties involved
Posted 11mo ago
ReturnToWorkSA
$101,481 - $101,481 a year
Full time
Hybrid
  • Prepare high-quality briefings, submissions, and parliamentary documents
  • Investigate and resolve complaints transparently and consistently
  • Analytical skills, stakeholder engagement, regulatory experience needed
Posted 17d ago
$40 - $41 an hour
Permanent
  • Lead compliance and risk initiatives for aged care organization
  • Coordinate compliance systems, risk management, and governance reporting
  • Analyze incidents, support audits, and drive continuous improvement efforts
Posted 3mo ago
Australian Financial Complaints Authority
4.3
Full time
Remote
  • Experienced legal professionals in banking & finance industry
  • Deliver fair, balanced decisions remotely on per-engagement basis
  • Deep expertise in banking regulation, contract law, dispute resolution
Posted 2mo ago
Full time
Hybrid
  • Resolve complaints for IAG’s Internal and External Dispute Resolution teams.
  • Three years dispute resolution experience, preferably in General Insurance.
  • Strong communication and problem-solving skills for customer support.
Posted 6d ago
NT Attorney-General's Department
$102,505 - $114,282 a year
Full time
  • Conduct complex workplace investigations, gather and assess evidence.
  • Experience in regulatory investigations, enforcement frameworks required.
  • Flexible work hours, relocation support, remote community visits.
Posted 2d ago
Attorney-General's Department South Australia
$105,747 - $111,854 a year
Full time
  • Lead compliance and enforcement operations with joint taskforce activities
  • Represent in court, issue notices, conduct interviews, and prepare reports
  • Support, mentor Investigators and inspectors in regulatory investigations
Posted 10d ago
Credit Union SA
4.5
Full time
  • Manage strategic activities, performance reporting for Experience Department.
  • Research member needs, market trends, and competitor activity for insights
  • Strong analytical, critical thinking, and communication skills required
Posted 17d ago
Contract
  • Senior leadership in community services with program management oversight
  • Proven experience in complex community service operations and strategic thinking
  • Degree in relevant field and valid driver's license required
Posted 1d ago
Allianz
3.2
Full time
Hybrid
  • Insurance dispute resolution expertise needed
  • Manage customer complaints, strong policy and regulatory knowledge required
  • Excellent communication, time management, and technical understanding skills
Posted 7d ago
Randstad
$50 - $60 an hour
Contract
  • Manage statutory requests under RTW Act and FOI legislation
  • Review and redact complex file contents, apply legislative exemptions
  • Claims management experience in insurance, workers' compensation schemes
Posted 22d ago
Randstad
$43 - $55 an hour
Permanent
  • Manage regulatory requests, investigations, and case documentation
  • Interpret and apply legislative compliance, council by-laws, procedures
  • Certificate IV in Local Government or equivalent industry experience
Posted 2mo ago
Casual/Temporary
  • Provide exceptional customer service at reception and kiosk
  • Handle complex enquiries, complaints, and financial tasks
  • Mentor team, manage bookings, stock, and administration tasks
Posted 3mo ago
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