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100 jobs – Senior Complaints Officer in Adelaide SA

Energy and Water Ombudsman (SA) Limited
$110,000 - $120,000 a year
Full time
  • Handles systemic issues, complaints, and member relations.
  • Analytical, regulatory, and relationship skills needed.
  • Experience in dispute resolution, regulation, or energy/water sectors preferred.
Posted 7d ago
SA Health - SA Health (Central Office)
$85,790 - $95,413 a year
Contract
  • Coordinate complaint assessment and resolution functions
  • Provide expert advice and assistance on complex complaints
  • Conduct informal mediation and negotiation with all parties involved
Posted 11mo ago
ReturnToWorkSA
$101,481 - $101,481 a year
Full time
Hybrid
  • Prepare high-quality briefings, submissions, and parliamentary documents
  • Investigate and resolve complaints transparently and consistently
  • Analytical skills, stakeholder engagement, regulatory experience needed
Posted 17d ago
Australian Financial Complaints Authority
4.3
Full time
Remote
  • Experienced legal professionals in banking & finance industry
  • Deliver fair, balanced decisions remotely on per-engagement basis
  • Deep expertise in banking regulation, contract law, dispute resolution
Posted 2mo ago
Full time
Hybrid
  • Resolve complaints for IAG’s Internal and External Dispute Resolution teams.
  • Three years dispute resolution experience, preferably in General Insurance.
  • Strong communication and problem-solving skills for customer support.
Posted 6d ago
NT Attorney-General's Department
$102,505 - $114,282 a year
Full time
  • Conduct complex workplace investigations, gather and assess evidence.
  • Experience in regulatory investigations, enforcement frameworks required.
  • Flexible work hours, relocation support, remote community visits.
Posted 2d ago
Attorney-General's Department South Australia
$105,747 - $111,854 a year
Full time
  • Lead compliance and enforcement operations with joint taskforce activities
  • Represent in court, issue notices, conduct interviews, and prepare reports
  • Support, mentor Investigators and inspectors in regulatory investigations
Posted 10d ago
Credit Union SA
4.5
Full time
  • Manage strategic activities, performance reporting for Experience Department.
  • Research member needs, market trends, and competitor activity for insights
  • Strong analytical, critical thinking, and communication skills required
Posted 17d ago
Randstad
$43 - $55 an hour
Full time
  • Manage case administration, regulatory compliance, evidence gathering
  • Draft statutory documentation, provide community advice, optimize systems
  • Experience in local government, systems proficiency, Certificate IV required
Posted 29d ago
Allianz
3.2
Full time
Hybrid
  • Insurance dispute resolution expertise needed
  • Manage customer complaints, strong policy and regulatory knowledge required
  • Excellent communication, time management, and technical understanding skills
Posted 7d ago
Marsh Insurance
2.8
Full time
  • We are seeking a talented individual to join our Insurance Operations team as a Senior Claims Case Manager. This role will be based in...
Posted 7d ago
Contract
  • Senior leadership in community services with program management oversight
  • Proven experience in complex community service operations and strategic thinking
  • Degree in relevant field and valid driver's license required
Posted 1d ago
Department for Child Protection SA
4.7
Contract
  • Conduct sensitive assessments and manage care concern matters
  • Consult and liaise with SAPOL, Child Protection Services, and other stakeholders
  • Prioritise workloads and adapt to departmental changes
Posted 4d ago
Marsh Insurance
2.8
Full time
Hybrid
  • Manage civil liability claims and provide risk management services
  • Communicate with stakeholders, assess claims, and process settlements
  • Experience in claims management, legal qualifications, and data analysis
Posted 21d ago
Department of Treasury & Finance SA
3.0
$66,442 - $69,504 a year
Full time
  • Resolve fines and debts with high-quality customer service
  • Manage client enquiries, disputes, and payment arrangements efficiently
  • Collaborate with teams, update client systems, and support debt management
Posted 29d ago
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