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193 jobs – Senior Complaints Officer

Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
  • Supports processing and resolution of non-complex complaints under FOI Act
  • Operates under direction of Manager of Complaints function or Senior Officers
  • Requires Australian citizenship and security clearance eligibility
Early applicant
Posted 1h ago
Office of the Victorian Information Commissioner
$62,104 - $79,753 a year
Full time
  • Handles non-complex complaints under FOI and PDP Acts
  • Operates under direction of Manager, limited independent judgment
  • Australian citizenship required, security clearance mandatory
Early applicant
Posted 1h ago
Hays Recruitment
$102,792 - $102,792 a year
Full time
Hybrid
  • Respond to customer complaints and enquiries professionally and empathetically
  • Investigate concerns relating to aircraft noise and aviation operations
  • Expertise in calming tough client disputes
Posted 1d ago
NSW Health
3.3
$137,525 - $156,231 a year
Full time
Hybrid
  • Manage workplace complaints and resolution processes across HealthShare NSW
  • Mediation, dispute resolution, and investigation skills needed
  • Permanent full-time role with flexible working arrangements available
Posted 4d ago
Victorian Early Childhood Regulatory Authority
$116,413 - $140,849 a year
Full time
  • Conduct thorough investigations, compile reports, and provide expert advice
  • Work on child safeguarding matters, triage complaints, and support enforcement
  • Qualifications in regulation, child safety, investigations, law required
Posted 11d ago
P&C Partners Pty Ltd
$160,000 - $170,000 a year
Full time
  • Manage complex and escalated customer complaints nationally
  • Develop and execute effective complaint resolution strategies and initiatives
  • Collaborate with internal departments, report to COO, ensure compliance
Posted 18d ago
Prosperity Advisers
Full time
  • Experienced compliance professional with regulatory and governance expertise
  • Central coordination for AML/CTF, policies, and compliance framework
  • Strong writing, attention to detail, and senior stakeholder collaboration
Early applicant
Posted 7h ago
Public Sector People
$87 - $87 an hour
Contract
Hybrid
  • Lead specialist team in assessing high-risk complaints
  • Provide expert advice on immediate regulatory action decisions
  • Regulatory, investigations, legal, compliance experience needed
Posted 11d ago
Employment type:
Full time
Hybrid
  • Handle complaints, allegations, and investigations per regulations.
  • Provide advice to stakeholders, identify trends, and assist senior management
  • Support senior officers in managing sensitive and urgent cases
Posted 3mo ago
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